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SAFE

EASY RETURN

WITHIN 14 DAYS

PACKAGING AND DODO BOX INCLUDED

FREQUENT QUESTIONS

 

RETURNS AND REFUNDS

CAN I CHANGE A PRODUCT?

WHERE IS MY RETURN?

CAN I RETURN TWO DIFFERENT ORDERS IN THE SAME BOX?

I FILLED IN THE RETURN FORM, BUT I CHANGED MY IDEA AND DECIDED TO KEEP THE ORDER. WHAT SHOULD I DO?

PRODUCT CARE

HOW ARE DODO JEWELRY MADE?

WHAT RISKS CAN I INCUR WITH A HOME CLEANING?

WHAT CAN THE TARNISH DEPEND ON?

HOW CAN I TAKE CARE OF MY JEWELS?

WHAT IS TARNISH?

WHY DID MY WHITE GOLD JEWEL TURN YELLOW?

DO I HAVE TO TREAT IN ANY PARTICULAR WAY WITH FABRIC STRAPS AND BRACELETS?

WHY HAS MY JEWEL LOST THE SURFACE FINISH?

WHAT KIND OF STONES DOES DODO USE?

DO I HAVE TO TREAT THE STONE, THE RESIN OR THE ENAMEL OF MY JEWEL IN ANY PARTICULAR WAY?

PAYMENTS

WHY DO I SEE TWO CHARGES, EVEN I HAVE PLACED ONLY ONE ORDER?

WHY IS THE AMOUNT PAID DIFFERENT FROM THAT OF THE ORDER?

WHY CAN I NOT COMPLETE MY ORDER?

WHEN WILL MY CREDIT CARD BE CHARGED?

CONTACT
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Manì is at your disposal to help you choose the watch that best suits your needs from a wide range of Rolex models. Our boutique, located in Sassari, is recognized as an authorized Rolex dealer, since all the Rolex timepieces we offer are authentic and protected by a guarantee.

  • Via Roma, 28 - 07100 Sassari

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